Change Strategy & Implementation
The focus of our change strategy and implementation services is on both
improving business results and facilitating deeper levels of self-change
and team change. People produce real change, so effective and sustainable
organizational change is only possible when your people get fully engaged
and empowered in making positive change happen. We will work with you to
design a change strategy to help you:
Prepare For Change
Define the desired outcomes and resulting expectations
of the change initiative.
Create a change characteristics profile detailing the desired characteristics
of the change process – this defines the personality of the process.
Create an organizational attributes profile that describes the key attributes
you want the organization to reflect as a result of the change initiative.
Build
an internal change management team to work as the architects and champions
of change.
Remove unconscious blocks and elevate situational awareness through
identification of the team’s individual and collective philosophies regarding
change.
Plan
the Change
Define and align the vision.
Develop a strategy including roles, actions, goals and timelines and ensure
alignment with the vision.
Develop a Strategic Communications Plan that identifies
major themes, target audiences, responsibilities, timing and desired outcomes.
Implement the Change
Provide training, facilitation and coaching to engage
employees in the change process and to help them identify and engage in opportunities
for creating positive change.
Serve as a member of the change management
team providing objective, third party input, feedback and guidance throughout
the change process.
Obtain continuous real-time feedback to assess progress, identify gaps
and/or roadblocks.
Provide guidance and corrective action to address roadblocks and gaps.
Recognize the Results
Identify and celebrate the “wins” (both small and
large) and ensure appropriate recognition is given at all levels throughout
the organization.
Consistently provide status updates to employees to ensure accurate information
is relayed throughout the employee population regarding the progress of the
change integration.
Sustain the Change
Measure the financial, productivity, customer, and behavior
change results of the change implementation including lessons learned. This
determines whether or not the change has “taken hold” in every day practice.
Create a post-integration plan to ensure the change is sustained. This
includes:
- Compliance audit reports, corrective action plans and reinforcement
mechanisms.
- Action
plans to extend the integration into additional systems, policies, and
work practices.
